Privacy Policy

1. What we collect

To process an order: your name, phone number, and email address (email is optional for guest checkout). To create an account: the same details plus a password, stored as an irreversible hash — we never see or store your actual password. If you use the Aggregate & Placement Advisor while signed in, we save the grades you enter so you can revisit your result later.

2. Why we collect it

We use your details solely to process payment, deliver your voucher (by SMS, email, and on-screen), let you look up past orders, and provide customer support. We don't sell your data or use it for advertising.

3. Payments

Payments are handled by Hubtel. We never receive or store your card number or Mobile Money PIN — those stay with Hubtel and your network provider.

4. Voucher PINs

Serial numbers and PINs assigned to your order are encrypted in our database and never appear in a URL or a log file. They're sent to you only over a secure connection, by SMS, or by email.

5. Your rights

You can ask us to correct, export, or delete your personal data at any time via the contact page. We keep order records long enough to handle disputes and meet our legal obligations, then remove personal identifiers where we reasonably can.

6. Compliance

We process personal data in line with Ghana's Data Protection Act, 2012 (Act 843).

7. Contact

Questions about your data? Reach us via the contact page.